Frequently asked questions.

Choose your dates in the search bar on our website or on a property page, then book and pay securely online. You can also find us on Airbnb, Booking.com, Abritel and other platforms.

Yes. The total price shown before payment includes the nights, the cleaning fee and the tourist tax. Sheets and towels are provided.

For a booking made directly with us, your stay is refunded in full if you cancel up to 24 hours before arrival. For a booking made on a platform, the platform's terms apply. See our booking terms.

Yes, on request we can issue an invoice in your name or your company's name. Just ask us via your booking messages or by email.

Check-in is self-service, usually from 4 pm. If your accommodation is ready earlier, we'll let you know by message and you can arrive sooner.

Before you arrive, we send you the exact address and access instructions for the property. You let yourself in, with no appointment needed.

The accommodation must be vacated by the time stated in your booking: 11 am or 12 noon depending on the property.

Depending on the property, late check-out up to 2 hours later is available as an option. Request it at least the day before via your booking messages.

Our guest line is available 7 days a week on 04 65 84 61 34. You can also write to us via your booking messages.

Yes, all our properties have wifi. The code is sent to you with your arrival instructions.

Find our walks, good restaurants and ideas for visits in Ideas and tips.

The accommodation is fully prepared before you arrive and cleaned after you leave. For a long stay, contact us if you would like a clean during your stay.

Most of our properties welcome pets. Use the "Pets allowed" filter on the area pages or on the map.

Some properties have parking: filter by "Parking". Elsewhere, the listing gives details of nearby parking options.

Use the "Lift" or "Ground floor" filters. Feel free to call us to check that a property suits your needs.

Of course. Many properties have a baby cot and a high chair: filter by "Baby cot".

No: all our properties are non-smoking, and parties or gatherings are not allowed, out of respect for the neighbours.

Yes: La Grande Maison and L'Annexe can be rented in full for up to 10 people, and together the three gîtes of the Grande Varenne hamlet sleep more than 20 people. See our Group stays.

Yes. Book directly online, or write to us for a long stay, several properties or flexible dates: we'll make you an offer.

Yes, with an invoice in your company's name on request and the option of housing a team in the same residence. See our page Business and long stays.